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★★★★★

Exactly what I described

I sent a rough sketch and a screenshot. The CAD they sent back was closer to what I had in my head than I could have drawn myself. Four weeks later it arrived heavier than I expected, in a good way.

K. Rahman · Custom pendant · Dubai

★★★★★

They talked me out of a bigger stone

I came in wanting two carats. They showed me a 1.7 next to it under the loupe and explained why the cut mattered more. Saved me money and I got the better ring.

A. Haddad · Engagement ring · Abu Dhabi

★★★★★

Baguette work is the real thing

Channel set, no gaps, no metal showing between stones. I have owned pieces from bigger names that were not finished this cleanly.

M. Osei · Baguette Cuban bracelet · London

★★★★☆

Slower than quoted, worth the wait

Ran about a week past the four weeks they promised and they told me upfront rather than going quiet. The nameplate itself is flawless.

S. Iqbal · Custom nameplate · Dubai

★★★★★

Straight about the watch warranty

They said plainly that setting the bezel would void the factory warranty before I committed, and put their own warranty on the work in writing. That is why I used them.

D. Mensah · Watch setting · Accra

★★★★★

Handled a remote commission well

Entire thing done over video and email from Singapore. Renders, then bench photos, then it landed insured and signed for. No surprises.

L. Tan · Iced Cuban chain · Singapore